Kyle Magee

Kyle serves as Senior Manager, Customer Experience at Pattern, where he leads the technical support, field applications, and field service teams. He focuses on driving continuous improvement in how Pattern serves its customers and on ensuring the company meets and exceeds internal and external service commitments.

Kyle brings more than 10 years of experience across clinical laboratory medicine, diagnostic applications, customer implementations, and laboratory automation. Prior to joining Pattern, he supported diagnostic platform implementations at Werfen, Selux Diagnostics, and COPAN Diagnostics, helping clinical laboratories successfully adopt complex technologies. He began his career as a Medical Laboratory Scientist at Mayo Clinic and has held academic appointments in laboratory medicine at Mayo Clinic and Santa Fe College. Kyle holds an MBA in Healthcare Management from Jacksonville University and a bachelor’s degree in Biology from the University of North Florida. He is certified as a Medical Laboratory Scientist by the ASCP Board of Certification.